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Shipping & Returns

Shipping Policy

Standard candle orders usually ship within 48 hours. Custom candles will require up to a week for processing. It does take about 3-5 days to receive your order after shipment. All orders placed before February 7, 2022, will ship before Valentine's Day.

Return & Exchange Policy

There are no refunds for curate-your-own candle experiences unless you cancel 24 hours in advance! 

 

Merchandise purchased from the gift shop can be returned 14 days after purchase as long as it is not a burned candle. We do not accept exchanges at this time.