FAQ

Frequently Asked Questions

Find answers about the giftshop, reservations, fragrance and lip bars, private events, and e-gift cards.

giftshop

questions about shopping products, pickup, and availability

questions about booking, arrival times, cancellations, and general reservation policies

questions about custom perfume, cologne, fragrance formulas, and scent sessions

questions about custom lip gloss experiences and what to expect

questions about group bookings, off-site events, and virtual workshops

questions about purchasing and using digital gift cards