Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at loomenlabs@gmail.com or by mail at:
Loomen Labs322 South Street
Philadelphia, PA 19147
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”
Device Information
Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Browser version, IP address, time zone, cookie information, products or pages viewed, search terms, and interactions with the Site.
Order Information
Purpose of collection: To provide products or services, process payment information, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide marketing when consistent with the preferences you have shared with us.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected directly from you.
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children.
If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us using the information above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
- We use Shopify to power our online store. You can review Shopify's Privacy Policy.
- We may share Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.
Using Personal Information
We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about products, services, and offers where appropriate.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under one or more of the following lawful bases:
- Your consent
- Performance of the contract between you and the Site
- Compliance with legal obligations
- Protection of your vital interests
- Performance of a task carried out in the public interest
- Our legitimate interests, provided those interests do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. For more information, see the Your Rights section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Shopify may use limited automated decision-making to prevent fraud, including temporary blocking of IP addresses or credit cards associated with repeated failed transactions.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us using the information above.
Your Personal Information may be processed and transferred outside Europe for storage and further processing, including to Canada and the United States.
For more information, see Shopify's GDPR resources.
CCPA
If you are a resident of California, you may have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased.
You may also designate an authorized agent to submit requests on your behalf. Please contact us using the information above to exercise these rights.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use cookies including functional, performance, advertising, and social media or content cookies.
Cookies help remember actions and preferences and provide information about how visitors use the Site.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2 years |
| _secure_session_id | Used in connection with navigation through a storefront. | 24 hours |
| _shopify_country | Used in connection with checkout. | Session |
| _shopify_m | Used for managing customer privacy settings. | 1 year |
| _shopify_tm | Used for managing customer privacy settings. | 30 minutes |
| _shopify_tw | Used for managing customer privacy settings. | 2 weeks |
| _storefront_u | Used to facilitate updating customer account information. | 1 minute |
| _tracking_consent | Tracking preferences. | 1 year |
| c | Used in connection with checkout. | 1 year |
| cart | Used in connection with shopping cart. | 2 weeks |
| cart_currency | Used in connection with shopping cart. | 2 weeks |
| cart_sig | Used in connection with checkout. | 2 weeks |
| cart_ts | Used in connection with checkout. | 2 weeks |
| cart_ver | Used in connection with shopping cart. | 2 weeks |
| checkout | Used in connection with checkout. | 4 weeks |
| checkout_token | Used in connection with checkout. | 1 year |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30 minutes |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | Session |
| keep_alive | Used in connection with buyer localization. | 2 weeks |
| master_device_id | Used in connection with merchant login. | 2 years |
| previous_step | Used in connection with checkout. | 1 year |
| remember_me | Used in connection with checkout. | 1 year |
| secure_customer_sig | Used in connection with customer login. | 20 years |
| shopify_pay | Used in connection with checkout. | 1 year |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3 weeks, or 1 year depending on value |
| storefront_digest | Used in connection with customer login. | 2 years |
| tracked_start_checkout | Used in connection with checkout. | 1 year |
| checkout_one_experiment | Used in connection with checkout. | Session |
| checkout_session_lookup | Used in connection with checkout. | 3 weeks |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3 weeks |
| identity-state | Used in connection with customer authentication. | 24 hours |
| identity-state-<<token>> | Used in connection with customer authentication. | 24 hours |
| identity_customer_account_number | Used in connection with customer authentication. | 12 weeks |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Tracks landing pages. | 2 weeks |
| _orig_referrer | Tracks landing pages. | 2 weeks |
| _s | Shopify analytics. | 30 minutes |
| _shopify_d | Shopify analytics. | Session |
| _shopify_s | Shopify analytics. | 30 minutes |
| _shopify_sa_p | Shopify analytics relating to marketing and referrals. | 30 minutes |
| _shopify_sa_t | Shopify analytics relating to marketing and referrals. | 30 minutes |
| _shopify_y | Shopify analytics. | 1 year |
| _y | Shopify analytics. | 1 year |
| _shopify_evids | Shopify analytics. | Session |
| _shopify_ga | Shopify and Google Analytics. | Session |
| customer_auth_provider | Shopify analytics. | Session |
| customer_auth_session_created_at | Shopify analytics. | Session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a persistent or session cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted.
You can control and manage cookies through your browser settings. Removing or blocking cookies may affect your user experience and may prevent parts of the Site from functioning correctly.
For more information about managing cookies, visit All About Cookies.
Do Not Track
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, please contact us by email or mail using the information in the Contact section above.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority.
Last updated: August 20, 2026